Shipping policy
Shipping Policy
Processing Time All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays. You will receive a confirmation email with tracking information once your order has shipped.
Shipping Rates & Delivery Times We offer the following shipping options:
- Standard Shipping (5–10 business days) — Free on orders over $35 | Flat rate $4.99 under $35
- Expedited Shipping (2–5 business days) — $9.99
- Express Shipping (1–2 business days) — $19.99
Domestic Shipping (United States) We currently ship to all 50 US states. Delivery times are estimates and may vary depending on your location and carrier delays.
International Shipping At this time, we ship to select international destinations. International delivery times may range from 10–21 business days depending on the destination country and customs processing. Please note that any customs duties, taxes, or import fees are the responsibility of the customer.
Order Tracking Once your order ships, you'll receive an email with a tracking number. You can use this to monitor your delivery status at any time.
Lost or Delayed Packages If your order hasn't arrived within the estimated delivery window, please contact us at [your support email] and we'll investigate with the carrier right away.
Shipping Restrictions Some products may have shipping restrictions to certain locations. If we're unable to ship your order to your address, we'll notify you promptly and issue a full refund